cancel booking

Please cancel if you’re not travelling! Otherwise we may call you, which may be early in the morning, and this will delay our other passengers.

Scroll further down this page to find our refund policy and fees and to see what to do if you don’t need to delete your entire booking.

 

CANCEL MY ENTIRE BOOKING

 

Fill in the form below and click the Send button. Take care to enter the correct details in case you have multiple bookings! If successful, you will land on our “Booking Cancelled” page and you will receive a cancellation email. We will then email you again if there is any refund due.

Lead Passenger Email

Booking Reference Number

I understand that by submitting this form, if successful and if confirmed, my entire booking for all passengers will be irreversibly cancelled and deleted.

 

DELETE PEOPLE FROM MY BOOKING

 

Log Into Your Booking and expand the appropriate section to delete only certain passengers from your group. Our Finance Team will email you within 7 days if any refund is due. You can also change the names of any passenger for free, provided this new person is still travelling on exactly the same flights, in both directions. Otherwise, they will need to make a new booking.

 

 

 

CHANGE A RETURN > SINGLE (only cancelling one way)

 

THE EMAIL ADDRESS BELOW IS NOT FOR GENERAL ENQUIRIES! To find the correct email address for questions about our service, click on your airport: GENEVA Airport  |  LYON Airport  |  GRENOBLE Airport

We cannot change a Return Booking to a Single. Please cancel your booking using the form above (which will free up those seats on those buses) and then immediately re-book your Single via our website. Then immediately email ku.oc.subsneb@ecnanif quoting your old and new booking reference numbers to see if any refund is due.

If you upgraded to Ben’s Bus Plus, please do not upgrade your new booking. We will upgrade you once we receive your email. If you did not upgrade to Ben’s Bus Plus, the refund amount will depend on when you contact us.

 

 

 

REFUND TERMS FOR BEN’S BUS PLUS CUSTOMERS

 

Your eTicket will tell you if you upgraded to Ben’s Bus Plus. If you did, you can cancel your booking and receive a 100% Refund on the cost of your transfer, provided we are told before 10pm, 4 days before your first transfer date. The cost of the upgrade is not refundable.

 

 

 

REFUND TERMS FOR NON-BEN’S BUS PLUS

 

If your eticket does not mention Ben’s Bus Plus, then you chose NOT to upgrade when you first booked with us. Our Conditions of Sale allow you to cancel your booking at a cost of £15pp, up to 3 weeks before your first transfer date. After that point, we may not be able to refund you anything.

 

 

   

 

 

Lyon Airport to Les Menuires

LYON AIRPORT TO LES MENUIRES TRANSFERS

 

Lyon Airport to Les Menuires transfers run on Saturdays from the 14th December 2024 – 5th April 2025. This is our 19th year running low cost transfers to the French Alps and our 9th running our Lyon to Les Menuires route. The Ben’s Bus network includes more regular shuttles from Geneva to Les Menuires & Grenoble to Les Menuires. We offer the cheapest transfers to Les Menuires and our staff will ensure a safe, reliable and comfortable journey. We usually transport passengers in large coaches, which reduces your carbon footprint – although we are now carbon neutral!

 

 

 

 

 

 

 

LYON AIRPORT TO LES MENUIRES PRICES

 

A Return, Lyon to Les Menuires transfer with Ben’s Bus will cost you just £96, £52 for a Single. Children under 12 pay 10% less. Groups of 8 or more arriving and departing on the same flight, when booked together, get 1 seat for free. So you could pay as little as £84pp Return. Click on the banner above to get an Instant Quote for your group in seconds or visit our Prices page. We’re sure you won’t find a cheaper way of getting from Lyon Airport to Les Menuires.

 

 

 

 

 

TRANSFER TIME FROM LYON AIRPORT TO LES MENUIRES

 

The transfer time from Lyon Airport to Les Menuires is between 3 hours – 3 hours 40 mins, depending on the date, time of day, the weather and traffic. We allow more time for the journey when we know the travelling conditions may be bad. The distance from Lyon Airport to Les Menuires is 187 km. Visit the TIMETABLE section below to see more details about our bus times. The route our vehicles usually take is the A43 motorway to Albertville, via Chambery, then the N90 national road to Moutiers before climbing the D117 up to Les Menuires.

 

 

 

 

 

BUS STOP

 

Our service stops at the main bus station, the ‘Gare Routiere’, in Les Menuires. Expand the section BUS STOP LOCATION below to see a map of our stop. This section also contains links and information about the free shuttle buses which circulate the resort. You can use these to get to your accommodation. Please consider that Les Menuires is a large, sprawling resort and so we recommend you research fully the location of your accommodation compared to our bus stop before you book with us!

 

 

 

 

 

USEFUL LINKS

 

Explore the Les Menuires Tourist Office website for resort information and you can download piste maps here

 

For a decent snow report, the snowforecast website seems pretty good. Or take a look at the live Les Menuires webcams

 

Lots more information is available on our Lyon Airport FAQ’s page, our Lyon Airport page or visit the Lyon St Exupery (LYS) Website

 

 

Change Booking

Changes to Personal Details are free. Our fees for Adding Extra Bags can be found on our luggage allowance page.

Changes to Travel Plans cost £5pp (free for Ben’s Bus Plus customers). Any manual changes made by us will be charged at £10pp.

To Change 1 Person’s Travel Plans from a group booking, please log in and expand the appropriate section, which will explain how to do this.

 

YOU CANNOT DO THE FOLLOWING WHEN YOU LOG IN:

 

• ADD People To Your Booking : Please make a completely new booking for the additional passenger(s).

• CHANGE a Single > Return : The cheapest and simplest way to do this is to just make a second Single booking for the other part of your journey.

• CHANGE a Return > Single : Visit our Cancellation page and scroll further down to see details on how to do that.

Lead Passenger Email

Booking Reference Number

 

 

The Booking Reference Number is located on your e-Ticket. View our Conditions of Sale for our terms on cancelling and changing your booking.

 

Geneva to La Plagne Transfers

GENEVA TO LA PLAGNE

 

Geneva to La Plagne transfers run on Saturdays during the winter season and on Sundays to Aime. Expand the DATES section below for exact dates. This is our 13th year selling low cost La Plagne Transfers from Geneva Airport. Our network also covers shuttles from Lyon to Moutiers and Grenoble to Aime. Our Geneva service stops at Belle Plagne, Plagne Centre, Plagne Soleil and La Plagne 1800. We usually transport passengers in large coaches, which allows for a more comfortable journey and reduces the environmental impact of your trip. We now offset our carbon emissions.

 

 

 

 

 

 

 

OUR TRANSFER PRICES

 

A shared transfer from Geneva Airport to La Plagne with Ben’s Bus will cost you £94 for a Return, £50.50 for a Single. Groups of 8 or more get a free seat and we have discounts for children, which means you could pay as little as just over £44 Single. We’re confident that these prices represent the cheapest and best way of getting from Geneva Airport to La Plagne. Click the banner above, fill in your journey details and your quote will appear immediately. A full list of our low cost transfer prices can be seen on our Prices Page.

 

 

 

 

 

TRANSFER TIME FROM GENEVA AIRPORT TO LA PLAGNE 

 

The time from Geneva Airport to Plagne 1800, the first La Plagne resort, is about 2 hours 50 minutes, depending on the date, time of day, the weather and traffic. We allow more time for the journey when we know travel conditions may be bad. The distance is 148km (92 miles). We have up to 5 well timed buses per Saturday. Expand the section TIMETABLE below to see more details about our bus times. Our vehicles usually take the most direct route via the A41 motorway, then the N90 national road through Annecy, before climbing the D221 mountain road up to the resorts.

 

 

 

 

 

LA PLAGNE BUS STOPS

 

Our service stops at convenient places in Belle Plagne, Plagne Centre, Plagne Soleil & La Plagne 1800. You can select any of these resorts when you make a booking with us. Expand the section BUS STOPS below to see a map of our stops in resort. You can also see information about the local free in-resort shuttle buses which can take you onto you accommodation and get access to the interactive maps of the resorts.

 

 

 

 

 

USEFUL INFORMATION & LINKS

 

For all you need to know about about La Plagne, explore the La Plagne Tourist Office website and you can download piste maps here

 

 

A decent snow report can be found on the On the Snow website. For live webcams, see La Plagne webcams

 

 

Visit the Geneva Airport (GVA) website or our Geneva Airport FAQ’s page for more information about the airport.

 

 

I really need to speak to your Lyon Airport Team!

 

No problem. Before you get in touch, are you sure you have checked our FAQs above?

– The DATES we operate on and advice for dates we don’t operate on can be found in the 1st FAQ

– Our BUS TIMES and advice if your flight time is not listed can be found in the 2nd FAQ

– The SKI RESORTS we cover and advice for other resorts can be found in the 3rd FAQ

You may also find what you’re looking for by clicking on the Search function icon in our top menu. Then type your keyword / search term and we’ll show a list of pages for you to review.

 

 

If you send us an email, you will receive an auto-reply so please check your spam. We will only reply with a bespoke response if your question is not answered in our auto-reply!

Please note that in the summer months we only check our emails every 2-3 days. We thank you in advance for your patience.

Our email address is ku.oc.subsneb@ofni

Thank You.

 

I really need to speak to your Geneva Airport Team!

 

No problem. Before you get in touch, are you sure you have checked our FAQs above?

– The DATES we operate on and advice for dates we don’t operate on can be found in the 1st FAQ

– Our BUS TIMES and advice if your flight time is not listed can be found in the 2nd FAQ

– The SKI RESORTS we cover and advice for other resorts can be found in the 3rd FAQ

You may also find what you’re looking for by clicking on the Search function icon in our top menu. Then type your keyword / search term and we’ll show a list of pages for you to review.

 

 

If you send us an email, you will receive an auto-reply so please check your spam. We will only reply with a bespoke response if your question is not answered in our auto-reply!

Please note that in the summer months we only check our emails every 2-3 days. We thank you in advance for your patience.

Our email address is ku.oc.subsneb@aveneg

Thank You.

 

Skiing in The Time of Brexit

Posted 6th December 2020

HOW WILL BREXIT AFFECT ME IF I WANT TO GO SKIING IN FRANCE?

 

Thinking about skiing in France in the 2021 / 2022 season but worried about what paperwork you will need? There have been a few changes due to Brexit, so it’s understandable if you’re confused. We’ve been keeping a close eye on things and have summarised what we’ve learnt below.

Our blog post about entry requirements for Switzerland and France is also quite useful.

Our page dedicated to Coronavirus and Safety explains what you can do to help everyone stay safe whilst on our ski transfer buses and on holiday.

Read about our Refund Policy and how upgrading to Ben’s Bus Plus gives you the peace of mind everyone is looking for.

 

 

WHICH AIRPORT ARE YOU FLYING INTO?

 

If you are flying into Grenoble Airport or Lyon Airport, and skiing in France, then you only need to worry about what France asks of you. You’ll either need to be fully vaccinated or have a negative test. Regardless of where you are coming from, you will need to fill in the Declaration sur l’honneur form.

If you are flying into Geneva Airport, then you also need to consider what the Swiss ask of you. If you are fully vaccinated and have tickets booked to transit straight to France, you should be ok. All the ski resorts we cover are in regions in France so you need to ensure your comply with the French rules. You will need to fill in an entry form before landing at Geneva Airport.

 

 

I AM BRITISH AND COMING IN FROM THE UK

 

Brexit hasn’t had much impact on Brits holidaying in France. However, since the UK’s departure from the EU, British nationals are required to have at least 6 months validity on their passport. Use the Government’s passport validity tool to be sure. Ensure you have adequate health insurance and/or check your E111 is still valid. You can find more up to date info, including about Covid-19 on the UK FCO page for France or the French Ministry of Foreign Affairs website. The Ambassador’s website has regular updates with the latest news.

 

The information above is intended as a guide only. Ben’s Bus cannot be held responsible for inaccurate or out of date information. To be certain of the current laws, guidelines and entry requirements, you should visit the official Government websites. This page was last updated on the 26th Nov 2021.

 

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Ski Holiday Flights | How to Reduce CO2 Emissions

Updated 8th May 2024

HOW TO REDUCE YOUR CARBON FOOTPRINT WHEN FLYING TO YOUR SKI HOLIDAY

 

After a summer of extreme floods, heatwaves and wildfires, the issue of Climate Change has never felt so real. Sustainability has become an important part of all our lives. Many travellers are now asking “How can I reduce my carbon footprint and still fly to my ski holiday?”

Carbon offsetting initiatives such as easyJet’s sustainability scheme are helpful, but they don’t eliminate the CO2 emitted when flying. However, done right and over a certain distance, flying is not actually as bad as some people think. Trains and cars still use energy and electricity is not yet 100% green. The extra emissions caused by congestion if everyone were to stop taking planes needs to be considered.

 

 

TOP TIPS TO REDUCE YOUR CO2 EMISSIONS WHEN FLYING

 

1. TAKE DIRECT FLIGHTS

 

A large percentage of greenhouse gas emissions on short flights are used on take-off. There’s a huge selection of direct flights to airports such as Geneva, Grenoble and Lyon, so it’s hard to justify stop-over flights via places like Amsterdam or Munich.

If you can’t find a flight that suits your budget / time, Skyscanner has a great function where you can click “Add Nearby Airports”. You could also fly into one airport and out of another if the times / prices suit you better.

 

 

2. USE PUBLIC TRANSPORT TO GET TO THE AIRPORT

 

For some people, driving to the airport cannot be helped. Electric cars are great, but remember that not all electricity is green yet and your car still contributes to congestion. Consider getting a taxi to the bus / train station if you have bags / children in tow.

Most UK airports do have good public transport access. Find out how to get to your UK airport by bus or by train. It can also be cheaper when you factor in airport parking and it’s a nicer way to arrive, since you’re usually dropped right outside Departures.

 

 

3. USE SHARED TRANSFERS TO GET UP TO YOUR SKI RESORT

 

Most of the big resorts like Tignes, Val Thorens and Val d’Isere have at least one shared transfer service, public bus or train service. See a list of which ski resorts we cover.

Just one Ben’s Bus can potentially replace 15-20 private transfers / hire cars on the road. On the busy weeks for ski resorts, the congestion on the access roads can sometimes result in total gridlock. This slow moving traffic caused by so many vehicles considerably increases the CO2 emissions / person.

 

 

4. HIRE SKIS IN RESORT

 

Ski hire shops have come a long way in recent years. Prices are very reasonable and probably comparable with the extra cost of bringing your skis / board on a plane. That extra weight adds a lot of CO2 onto your carbon footprint.

Most shops have a large range of modern equipment and some even deliver to your accommodation. You don’t need to lug your gear to and from the airport and wait at the oversized luggage. Visit our discounted ski hire page to get a quote.

 

 

5. PACK LIGHT

 

Every extra kilo in your bag means more CO2 going into the atmosphere. This article by Fly Aware explains how if everyone on a Heathrow to Frankfurt flight took 1kg less in their luggage, in 1 year they would have collectively saved 60 tonnes of Co2!! You’ll also put less strain on your body, so you’ll arrive fresher and fitter to enjoy your ski holiday.

Set yourself a challenge this year to see which of our top tips you can use and how many kilos you can shed:

– DON’T OVERPACK. Give more thought to what goes in your bags. Do you really need all those clothes? Potential Saving = 3kg

– LAPTOPS and chargers don’t make for a relaxing holiday. Maybe your phone can do everything? Potential Saving = 2.5kg

– LIGHTWEIGHT SKI GEAR. For instance, Merino wool thermals are very light and effective. Potential Saving = 1kg

– TOWELS & LINEN. Check if your accommodation could provide or rent towels and sheets. Potential Saving = 1kg

– TOILETRIES such as shower gel and shampoo could be bought in resort and shared. Potential Saving = 0.5kg

– CO-ORDINATE with your friends so you don’t bring 4 sets of hairdryers / speakers. Potential Saving = 0.5kg

– DUTY FREE. Check if your arrival airport offers a pick up service. Potential Saving = 1kg

– LOSE WEIGHT. Easier said than done! Potential Saving = ????kg

For those who aren’t regular skiers, or just trying it for the first time, you could rent your ski clothes in resort. This would also save you a lot of money.

 

 

6. CHOOSE A RESORT IN EUROPE

 

The US and Japan are inviting, exciting destinations if you’re lucky enough to afford it. Perhaps those long-haul flights could be used for a longer trip though? You could include skiing in a 3 week holiday to that country? The ICAO has developed a flight CO2 calculator. Below is a list of how much CO2 is produced for a Round trip flight from London, in economy class.

Tokyo, Japan =  774kg of CO2

Denver, Colorado, United States =  764kg of CO2

Geneva, Switzerland =  200kg of CO2

As a comparison, driving to Geneva, Switzerland = 171kg of CO2 (according to the CO2 myclimate website). This is based on a 2,000km round trip from London to Geneva in a mid-range petrol car with 4 of you in the car. This is interestingly not that much less than flying! Put a roof box on the car and it adds between 10-25% to your fuel bill, so flying becomes a carbon-efficient way of getting to the resort.

 

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I really need to speak to your Grenoble Airport Team!

 

No problem. Before you get in touch, are you sure you have checked our FAQs above?

– The DATES we operate on and advice for dates we don’t operate on can be found in the 1st FAQ

– Our BUS TIMES and advice if your flight time is not listed can be found in the 2nd FAQ

– The SKI RESORTS we cover and advice for other resorts can be found in the 3rd FAQ

You may also find what you’re looking for by clicking on the Search function icon in our top menu. Then type your keyword / search term and we’ll show a list of pages for you to review.

 

 

If you send us an email, you will receive an auto-reply so please check your spam. We will only reply with a bespoke response if your question is not answered in our auto-reply!

Please note that in the summer months we only check our emails every 2-3 days. We thank you in advance for your patience.

Our email address is ku.oc.subsneb@ofni

Thank You.

Tignes Airport Transfers

Ben’s Bus operates regular week-end transfers to Tignes from Geneva, Grenoble and Lyon Airports. Geneva Airport is probably the most convenient airport as it’s the closest and has so many flights, but Grenoble and Lyon are both good alternatives. With prices from just over £44pp, shared transfers are the cheapest and most environmentally friendly way of getting to Tignes. We generally use larger coaches, which offer a more comfortable journey as they have more space than private taxis or hire cars.

 

 

Tignes is a hugely popular French ski resort, linked with Val d’Isere. Their combined ski area boasts an impressive 300km of piste and enjoys an enviable snow record. The resort is split into 4 villages. All our transfers make stops at Tignes Les Brevieres, Tignes 1800, Tignes Le Lac (for Le Lavachet) and Tignes Val Claret. Our Ben’s Bus Plus upgrade gives you greater refund protection and flexibility to change your booking for free.

 

 

 

 

 

 

 

GENEVA TO TIGNES TRANSFERS

 

Our Geneva to Tignes transfers run every weekend from the 30th November 2024 – 26th April 2025. We have many shuttle buses running each day, so you’ll never have to wait long. Our prices from Geneva Airport cost £94 Return, £50.50 Single. However, with our discounts for groups you could pay just over £44 for a Single. Click the banner above to get a quote or visit our Prices Page to see how much your transfer will cost. We do not drop at Les Brevieres on Sundays.

 

 

GRENOBLE TO TIGNES TRANSFERS

 

Grenoble Airport is slightly further away than Geneva. However, more of the journey is on the motorway and there is no international border to cross, so it’s a viable alternative. Grenoble to Tignes transfers are available on Saturdays and Sundays from the 14th December 2024 – 5th April 2025. The price of a transfer from Grenoble Airport is £97.50pp Return, £53 Single. We have discounts for groups and children, meaning you could pay just £45pp Single.

 

 

 

LYON TO TIGNES TRANSFERS

 

Lyon Airport is the furthest airport from Tignes but most of the journey is on motorways, so although that means more tolls, it also means you can travel faster. However, during school holidays, the Parisians use this route to return home so it’s not the best airport to use during busy times. Our transfers from Lyon to Tignes run on Saturdays from the 14th December 2024 – 5th April 2025. The price of a transfer from Lyon Airport with Ben’s Bus is £97.50pp Return, £53pp Single.

 

 

 

 

 

TIGNES TRANSFER TIMES

 

Chambery is the closest airport to Tignes and has the shortest transfer time. Geneva (GVA), Lyon (LYS) and Grenoble (GNB) Airports are a little further away but they have a far greater choice of airlines and destinations. The transfer time depends on the travel conditions at the time. We know when the journey may take longer and we allow extra time when we think the roads may be busy. The transfer times shown below are for Tignes Les Brevieres, the first resort you arrive at.

 

 

Geneva Airport to Tignes is 169km.

The transfer time from Geneva to Tignes is about 3 hours 20 minutes. Get directions from Geneva Airport to Tignes.

 

 

Lyon Airport to Tignes is 213km.

The transfer time from Lyon to Tignes is about 3 hours 40 minutes. Get directions from Lyon Airport to Tignes.

 

 

Grenoble Airport to Tignes is 200km.

The transfer time from Grenoble to Tignes is about 3 hours 30 minutes. Get directions from Grenoble Airport to Tignes.

 

 

Chambery Airport to Tignes is 135km.

The transfer time from Chambery to Tignes is about 2 hours 25 minutes. Directions from Chambery Airport to Tignes.

 

 

Bourg St Maurice Coach Station is 25 km from Tignes. The transfer time is about 30 mins. If you are looking for transfers up the mountain, we’d recommend the local public buses or a private taxi.

 

 

 

 

 

BUS STOPS

 

The first resort you arrive at from the airport is the pretty village of Tignes Les Brevieres. Next is Tignes 1800, then the more popular Le Lac (for Le Lavachet) before arriving at Tignes Val Claret. All our services from all airports can drop you and pick you up from all of these resorts. The Tourist Office Map can help you find where you are staying. The free in-resort shuttle buses dart between and around each Tignes resort and can get you closer to your accommodation if needed. Our eTickets will include a map showing our stop.

 

 

TIGNES VAL CLARET BUS STOP

 

View our Tignes Val Claret Bus Stop in GoogleMaps.

 

 

 

 

TIGNES LE LAC BUS STOP

 

See our Tignes Le Lac Bus Stop in GoogleMaps.

 

 

 

 

TIGNES 1800 BUS STOP

 

See our Tignes 1800 Bus Stop in GoogleMaps.

 

 

 

 

TIGNES LES BREVIERES BUS STOP

 

See our Tignes Les Brevieres Bus Stop in GoogleMaps.

 

 

 

 

 

 

A GUIDE TO THE TIGNES SKI RESORT

 

Tignes and Val d’Isere make up the amazing ski area formerly known as “Espace Killy”. It offers some of the best skiing in the world. There are 300km of marked runs, serviced by 88 ski lifts. Although it has a wide range of pistes catering for all types (27 black runs, 40 reds, 66 blues and 23 greens) it is really a resort for intermediate and advanced skiers. Its position between the French and Italian Alps gives it a consistent and reliable snowfall. This, as well as the access to 2 glaciers, including the famous Grand Motte Glacier, ensures your holiday is snow guaranteed.

 

The ski resort of Tignes was conceived in the 1950’s, when the French government-built a dam flooded the original village. The resulting purpose built resort, located further up the mountain, suffered from the architectural style of the time. However, what the resort lacks in architectural aesthetics, it makes up for in skiing and facilities. It has plenty of bars, cafes and restaurants and a modern sports and leisure complex. It is an affordable alternative to its glamorous neighbour, Val d’Isere.

 

 

 

 

 

 

TRANSPORT, TOURISM AND WEATHER INFORMATION

 

 

Weather & Snow: See the latest Snow Report or just take a look at the live webcams

 

 

Pistes Maps: Download the the Tignes Piste Map

 

 

Baggage Storage: The Tourist Office run a facility in Val Claret & Le Lac. More details can be found on our Baggage Store page

 

 

Car Hire: Remember to factor in the cost of snow chains, petrol, tolls, parking in resort and the insurance excess.

 

 

For more information on the airports, visit the official websites for Geneva Airport, Lyon Airport or Grenoble Airport.

 

 

Nous avons une version française de ce page – Navette aéroport Tignes