Change Booking

YOU CAN DO THE FOLLOWING WHEN YOU LOG IN:

 

  • Change Personal Details for free.
  • Change your Travel Plans at a cost of £5pp (free for Ben’s Bus Plus customers).
  • Add Extra Bags to your booking. Your luggage allowance and fees for adding extra bags can be found on our luggage allowance page.
  • To change only 1 Person’s Travel Plans from a group booking, please log in and expand the appropriate section, which will explain how to do this.

 

 

YOU CANNOT DO THE FOLLOWING WHEN YOU LOG IN:

 

  • Add People To Your Booking : Please make a completely new booking for the additional passenger(s).
  • Change a Single > Return : The cheapest and simplest way to do this is to just make a second Single booking for the other part of your journey.
  • Change a Return > Single : Visit our Cancellation page and scroll further down to see details on how to do that.

Cancel Ben's Bus BookingResend Ben's Bus eTicket

 

 

The Booking Reference Number is located on your e-Ticket. View our Conditions of Sale for our terms on cancelling and changing your booking.

Any manual changes made by us will be charged at £10pp.

 

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